The Outlier Lab

Threat Intelligence and Horizon Scanning

How to find emerging transaction fraud MOs before they show up in losses: intel sources, information sharing, internal sentinels, red-teaming your own flows, and turning intel into controls.

Core components

Intelligence vs horizon scanning

Threat intelligenceHorizon scanning
Time frameNow to the next quarter6–36 months
QuestionWhat is hitting us or our peers right now?What will change the threats we face?
ExamplesA new mule recruitment pretext; a surge in scam payments via a particular rail; a receipt-editing pattern seen across cashback appsAgentic AI initiating payments; deepfake-capable identity verification attacks; new instant rails; regulatory shifts in scam liability
OutputDetection hypotheses, emergency rules, SOP updatesRisk assessment inputs, roadmap bets, launch review criteria
ConsumersStrategy, ops, incident responseLeadership, product, data science, risk committee

The intelligence cycle, adapted to fraud

Diagram: Direction: priority intel requirements, Collection: external + internal, Processing: dedupe, tag by mechanism and rail, Analysis: does it apply to our money paths?, Action: hypothesis, control, SOP, launch criteria, Feedback: did it matter?

Priority intelligence requirements keep the function focused. Examples:

  • What new cash-out paths are being used against instant rails and payouts similar to ours?
  • How are scammers coaching victims to get past our type of in-flow warnings? (Collect the fact that coaching exists and how it shows up in customer behavior. Don't collect scripts.)
  • Which incentives in our category (sign-up bonuses, cashback, referral rewards) are being discussed in abuse communities?
  • Which identity verification methods are being degraded by synthetic media?
  • What are our payment partners, networks and regulators warning about?

How to build it

Source map

Source typeExamples (categories)StrengthsLimits
Regulators and governmentFinCEN alerts and advisories (with SAR key terms), FTC Consumer Sentinel data and Data Spotlights, FBI IC3 reports and PSAs, CFPB, FINRA, SEC investor alerts, NachaAuthoritative; often signals regulatory expectations; red-flag listsLagging (months); general
Industry information sharingFinancial-sector ISACs, the FinCEN 314(b) program for eligible financial institutions, consortium networks, payment network bulletins, industry working groupsPeer-validated, timely, specificMembership requirements; legal constraints on what can be shared
Vendors and partnersFraud vendor research, processor and issuer bulletins, BaaS bank partners, retailer and brand partnersCross-client viewMarketing bias; verify claims (see Vendor Selection and Evaluation)
Open sourcesSecurity researchers, academic papers, press, consumer complaint patterns, social media trend monitoringEarly, broadNoisy; hype
Underground-market monitoringCommercial intel providers that monitor underground markets on your behalfEarliest signal of targetingLegal, ethical and safety constraints; use specialist providers under legal guidance, not analysts browsing on their own
InternalAnalyst observations, QA findings, support contacts, complaint text, anomaly sentinels, incident post-mortemsSpecific to your flows; the highest-value sourceNeeds structure to capture
Red teamInternal abuse testing of your own products and promosFinds gaps before launchNeeds scope, authorization and safety rules

Internal sentinels

Internal sentinels are usually your earliest warning. External intel shows what's possible, while sentinels show what is actually hitting your flows. Members detail is in Playbook - Novel Attack Detection Members. At program level, establish:

  • Volume and mix sentinels per money path: new-account share, funding-method mix, payout-destination mix, redemption mix, geography and device mix
  • Ratio sentinels: approval rate, step-up pass rate, hold-release rate, and early return or dispute rates by cohort
  • Unexplained-loss review: every confirmed loss with no rule or model hit is treated as a potential new MO and reviewed weekly
  • Analyst signal channel: a lightweight way for ops to report "something weird" with a case link, triaged weekly by strategy
  • Customer contact mining: themes in support contacts and complaints, such as "I didn't authorize this" or "someone called me claiming to be you" (see Customer Contact Signals)
  • Promo and offer chatter monitoring: public deal forums and social media for your offers, to catch leaked codes and exploit discussions early

Red-teaming your own flows

Structured abuse testing of your own products, ideally before launch (see New Product and Promo Launch Review):

  • Scope: a specific money path or promo
  • Method: a threat-modeling workshop that walks the path as each actor type (third-party, first-party, organized ring, insider, coached victim), plus authorized testing in non-production or tightly controlled production environments
  • Rules of engagement: written authorization; no real customer data; test accounts flagged; findings handled as confidential and fixed before broad discussion
  • Outputs: a gap list with severity, mapped to controls; reusable test cases for future launches

Converting intel into controls

Every relevant intel item should end in one of these outputs:

OutputExampleOwner
Detection hypothesis"Check whether accounts receiving first-time large inbound P2P and then immediately buying crypto match the mule pattern in the alert"Strategy, via Fraud Strategy Lifecycle
Emergency ruleNarrow, time-boxed control while analysis proceedsOn-call strategist
SOP updateAdd a new red flag to the review checklistOps / policy
Training updateBrief support on a new impersonation pretextTraining (see Support Team Fraud Training)
Customer educationIn-app warning on a newly active scam typeProduct, CX (see Customer Education and Scam Warnings)
Launch criteriaAdd a check to the launch checklistStrategy / governance
Risk assessment updateRaise the likelihood rating for an affected flowGovernance (see Fraud Risk Assessment)
Share backContribute your observation to peers or a consortiumIntel lead, with legal
No action, with rationale"Not applicable: we don't offer that rail"Intel lead

Emerging-threat watchlist (as of late 2026)

These themes deserve standing coverage. Each links to the mechanism note.

ThemeWhy it matters for transaction fraudWhere to go
Synthetic media against identity and authorizationFinCEN's November 2024 alert reported more SARs describing suspected deepfake use, especially fake identity documents used to get through verification. Voice and video impersonation also feed authorized-payment scams.Generative AI and Deepfake Fraud, Document Verification and Liveness, Case Study - Arup Deepfake Video Call (2024)
Agentic commerceAI agents initiating purchases and payments create new questions about intent, authorization and liability, and new impersonation surfacesAgentic Commerce Fraud
Industrialized investment and relationship scamsInvestment scams were the largest reported FTC loss category in 2024 (about $5.7B). FinCEN's 2023 pig-butchering alert lists behavioral red flags visible at the transaction layer.Investment Scams (Pig Butchering), Case Study - Prince Group Pig Butchering Enforcement (2025), Playbook - Scam Intervention Members
Scams paid via bank transfer and cryptoThe FTC reported that in 2024, losses to scams paid by bank transfer or crypto exceeded all other payment methods combinedAuthorized Push Payment (APP) Scams, Real-Time Payment Rail Fraud
Social-media-originated scamsThe FTC's April 2026 Data Spotlight reported social-media scam losses about eight times the 2020 levelImpersonation Scams, Customer Education and Scam Warnings
Task and job scams that turn victims into mulesFTC flagged gamified job scams as driving record losses (December 2024). Victims also become unwitting money mules.Money Mules, Playbook - Money Mule Detection Members
Crypto ATMs and kiosks as scam off-rampsFTC Data Spotlight (September 2024) on Bitcoin ATMs as a scam payment portalGift Card Fraud, Elder Financial Exploitation
ACH credit-push fraud monitoring obligationsNacha's risk-based fraud monitoring rules took effect in 2026 (Phase 1 March 20; Phase 2 June 19, practically June 22). They cover false-pretenses credits on both the originating and receiving side.Nacha Rules and ACH Risk, ACH Funding Fraud
Fraud-as-a-service specializationSpecialized roles and services lower the skill bar and speed up adaptationFraud-as-a-Service Ecosystem
Infostealers and session theftThey skip login controls, which pushes defense toward transaction-level step-upSession Hijacking and Infostealers
Viral logic exploitsSocial media turns a logic flaw into a mass event within hoursBusiness Logic Exploitation, Case Study - Chase Infinite Money Glitch (2024)

Staffing and cadence

MaturitySetup
EarlyA rotating "intel duty" among strategists; 1–2 hours a week reading primary sources; a shared channel
ScalingA part-time intel lead; a weekly digest; a monthly emerging-threats review with strategy
MatureA dedicated intel analyst or team; priority intel requirements set quarterly; formal sharing memberships; a red-team program; intel KPIs
CadenceForumOutput
DailyIntel triage (async)Items tagged and routed; urgent items to on-call
WeeklyIntel digest5–10 items, each with "so what for us" and an owner
MonthlyEmerging threats reviewHypotheses opened; launch criteria and SOP updates
QuarterlyHorizon scan to the risk committeeRisk assessment updates; roadmap bets

Artifacts and templates

Intel item template

  • Title and date observed
  • Source (category, reliability A–D, credibility 1–4, or your own scale)
  • Mechanism and rail tags (use vault taxonomy: Frameworks and Taxonomies)
  • Summary. What was observed, at a conceptual level
  • Applicability. Which of our money paths are exposed, and current control coverage
  • Indicators. Observable behaviors in our data, described from the defender's side
  • Recommended action and owner
  • Status. Open / actioned / not applicable (with rationale)
  • Feedback. Did we later see it? Did the action help?

Horizon scan template (quarterly)

  1. Top 5 themes, each with drivers, timeline, exposure and confidence
  2. Changes since last quarter
  3. Regulatory and network changes in flight
  4. Product roadmap items that intersect with the themes
  5. Recommended investments and risk acceptance decisions

Information-sharing checklist

  • Legal review of what can be shared, with whom, and under which safe harbors
  • Membership in relevant sharing bodies (sector ISAC, consortiums, industry groups)
  • For eligible financial institutions: registration status for FinCEN 314(b) voluntary sharing
  • An internal approval path for outbound sharing
  • Data minimization rules: share indicators and patterns, not unnecessary PII (see Privacy and Data Use in Fraud Prevention)
  • A law enforcement liaison point of contact

FinCEN's June 12, 2026 314(b) fact sheet sets eligibility and scope. Eligible participants are financial institutions subject to a FinCEN AML program requirement, and associations of them. Fraud is covered as a money-laundering predicate, including attempted transactions and mule recruitment. Both parties must be registered, and the sharer must take reasonable steps to verify the counterparty. Registration runs through the FI Portal. Under 31 CFR 1010.540, a notice lasts one year and must be renewed.

Metrics

MetricWhat it tells you
Lead time. Days between first external report of an MO and first internal detection or controlThe core value of the function
Actioned rate. Share of relevant intel items that produced a control, SOP or training changeIntel vs trivia
Unexplained-loss share. Losses with no prior rule, model or intel coverageBlind spots
Red-team findings fixed before launchPre-emptive value
Sharing reciprocity. Items contributed vs receivedStanding in the community
Time to brief. New MO to support and ops briefingFrontline readiness

Pitfalls

  • The newsletter trap. A weekly digest nobody acts on. Every item needs a "so what for us" and an owner.
  • Hype over evidence. Vendor reports and viral posts inflate novel threats. Weigh by source quality and by your own data.
  • Collecting attacker how-to. You need indicators and behaviors, not scripts or tutorials. Collecting the latter creates legal and leak risk.
  • Ignoring the inside. Internal anomaly signals and analyst observations usually lead external intel for threats aimed at your specific flows.
  • No feedback loop. If you never check whether intel items materialized, you can't calibrate your sources.
  • Sharing nothing. Information sharing runs on reciprocity. Teams that only consume eventually get less.

Sources and further reading