Fraud Risk Assessment
How to run a product- and flow-level transaction fraud risk assessment: scheme inventory by money path, likelihood × impact scoring, control evaluation, residual risk, and appetite-based action.
Core components
The money path as the unit of assessment
Assess at the level where decisions happen. A money path is a specific way value enters, moves or leaves:
- Money in: card funding, ACH funding, check deposit, wire in, P2P receive, ACATS in, receipt or offer submission, purchase
- Money moves: trades, internal transfers, reward accrual, balance conversion
- Money out: withdrawal by rail, payout to card or wallet, P2P send, reward redemption, refund, gift card cash-out, ACATS out
Use the Payment Rails Map and Customer Lifecycle Map to build the list. Product-level assessments roll up from money paths.
Steps
- Scope. List money paths, volumes, values and customer segments.
- Identify schemes. For each path, list relevant mechanisms by actor type: third-party, first-party, organized ring, insider, victim-authorized (see the vault's mechanism notes and Mechanism to Control Matrix).
- Rate inherent risk (before controls): likelihood × impact.
- Map controls to each scheme, and assess design and operating effectiveness.
- Rate residual risk after controls.
- Compare to appetite. Act, accept or monitor.
How to build it
Rating scales (illustrative, calibrate to your organization)
Likelihood
| Score | Label | Guidance |
|---|---|---|
| 5 | Almost certain | Actively seen against us now, or against close peers on the same rail |
| 4 | Likely | Seen against us in the last 12 months, or widely reported in our sector |
| 3 | Possible | Known in industry; we have the exposure; not seen recently |
| 2 | Unlikely | Plausible, but requires unusual capability or access |
| 1 | Rare | Theoretical for our product |
Impact. Score the highest applicable dimension.
| Score | Financial (per year, illustrative) | Customer harm | Regulatory / partner | Reputational |
|---|---|---|---|---|
| 5 | Above X% of annual fraud budget | Widespread loss of customer funds | Enforcement or partner termination likely | National press |
| 4 | Large | Significant losses to many customers | Formal partner or regulator action | Trade press, viral social |
| 3 | Moderate | Losses to some customers, remediable | Partner warning, monitoring program | Localized complaints |
| 2 | Minor | Inconvenience | Inquiry | Minimal |
| 1 | Negligible | None | None | None |
Inherent risk = likelihood × impact (1–25). Bands: 15–25 high, 8–14 medium, 1–7 low.
Control effectiveness
| Rating | Meaning |
|---|---|
| Strong | Designed for the scheme; tested; operating as designed; monitored with metrics |
| Adequate | Designed for the scheme; operating, with minor gaps; some monitoring |
| Weak | Partially addresses the scheme, or untested, or known gaps |
| None | No control specifically addresses the scheme |
COSO's three-part test is a good discipline. Identify the controls tied to each inherent risk. Confirm they are implemented and working as designed. Judge whether they're adequate for the risk. Evidence for "operating as designed" can come from QA results, rule performance reviews, model monitoring, incident history and sample testing.
Residual risk
A simple matrix:
| Inherent \ Control | Strong | Adequate | Weak | None |
|---|---|---|---|---|
| High | Medium | Medium–High | High | High |
| Medium | Low | Medium | Medium–High | High |
| Low | Low | Low | Low–Medium | Medium |
Appetite and action
| Residual | Default action |
|---|---|
| High | Action plan with owner and date; or formal acceptance by the executive risk owner, with rationale and a review date |
| Medium | Action plan or acceptance; monitor KRIs |
| Low | Monitor; reassess at the next cycle |
Express appetite in measurable terms where possible: net loss bps by money path, maximum single-event exposure, maximum good-customer friction rate. See Fraud Metrics and KPIs.
Cadence and triggers
- Annual full refresh across all money paths
- Triggered reassessment when there is:
- A new product, rail, payout method or promo type (see New Product and Promo Launch Review)
- A material incident (see Fraud Incident Response)
- A significant intel item affecting a money path (see Threat Intelligence and Horizon Scanning)
- A major control change (e.g., vendor swap, model replacement)
- A regulatory or network rule change
Who does what
| Step | Fraud strategy | Product owner | Fraud ops | Analytics | Compliance / 2L | Exec risk owner |
|---|---|---|---|---|---|---|
| Scope | A/R | C | C | C | I | |
| Scheme identification | A/R | C | R | C | C | |
| Likelihood and impact | A/R | C | C | R | C (challenge) | |
| Control mapping and testing | A/R | C | R | R | C | |
| Residual rating | A/R | C | C (challenge) | I | ||
| Acceptance of residual risk | C | R | C | A | ||
| Action plans | A | R | R | R | I | I |
Artifacts and templates
Risk register columns (copy)
| Column | Example |
|---|---|
| Risk ID | FRA-WD-03 |
| Money path | Withdrawals: instant push-to-card |
| Mechanism | Payout Redirection following Account Takeover (ATO) |
| Actor | Third-party |
| Scenario | Attacker gains account access, adds a new debit card, withdraws the balance instantly |
| Likelihood (1–5) | 4 |
| Impact (1–5) | 4 |
| Inherent | 16 (high) |
| Controls | Step-up on new payout instrument; cooling-off after contact change; withdrawal scoring |
| Control rating | Adequate |
| Evidence | Rule review Q3; QA results; incident history |
| Residual | Medium–High |
| Appetite status | Outside appetite |
| Action / acceptance | Add a hold on first push-to-card withdrawal to a new instrument for accounts with recent changes; owner; date |
| KRIs | Loss bps on instant withdrawals; share of withdrawals within N days of a contact change |
| Next review | Date |
Scheme identification prompts per money path
- Who could misuse it: outsider with stolen credentials or instruments, the account holder, a ring, an employee, a deceived customer?
- What reversibility gap exists between when we give value and when inbound funds are final?
- What multiplies: accounts, devices, instruments, identities, referrals, receipts?
- What changes right before money-out: contact details, devices, payout destinations?
- What can support override?
- What has happened to peers on the same rail or product type?
Assessment report outline
- Scope and method
- Heat map: residual risk by money path × mechanism
- Top 10 residual risks with actions or acceptances
- Changes since the last assessment
- Control gaps by family (see Controls Index)
- Emerging risks to watch
- Sign-offs
Metrics
| Metric | Why |
|---|---|
| Money paths with a current assessment (within 12 months) | Coverage |
| High residual risks without an action plan or acceptance | Governance gap |
| Action plans past due | Execution |
| Incidents on risks rated low | Calibration check: was the assessment wrong? |
| Time from trigger to reassessment | Responsiveness |
Pitfalls
- Company-level ratings. "Fraud risk: medium" is useless. Assess money paths.
- Inherent risk inflated to justify budget, or deflated to avoid work. Calibrate with a second reviewer (see Three Lines of Defense).
- Control ratings without evidence. "We have a rule" isn't "the rule works." Use QA and performance data.
- Ignoring first-party and victim-authorized actors. Many assessments only model outside attackers.
- The annual binder. The risk register goes unopened between refreshes. Connect it to launch review and intel triggers.
- Acceptance without a name. Every accepted residual risk needs an owner senior enough to own it, and a review date.
Related
- Fraud Program Overview · New Product and Promo Launch Review · Fraud Maturity Model · Three Lines of Defense
- Mechanism to Control Matrix · Mechanisms Index · Controls Index
- Loss Taxonomy and Attribution · Fraud Metrics and KPIs · Rule Governance and Change Management
Sources and further reading
- COSO/ACFE Fraud Risk Management Guide, 2nd ed., Executive Summary (2023): the risk assessment principle and the three-step evaluation of control effectiveness that identifies residual risk
- Forvis Mazars, How to Think About Fraud Risks and What to Do About Them (2023): likelihood and significance as the two assessment factors; action steps for control gaps
- GAO-15-593SP Highlights: fraud risk tolerance, the fraud risk profile and prioritizing residual risks
- PRAC, Blueprint for Enhanced Program Integrity, Chapter 3: assessing fraud risk before launch, ranking inherent risks, documenting risk tolerance
- IIA press release on the COSO Fraud Risk Management Guide 2nd ed. (May 2023): updates on data analytics and the relationship to COSO internal control and ERM